Privacy policy

Effective Date: September 6, 2024

1. Introduction

MokshaMultiverse Private Limited ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use our website www.dmoksha.com.  

 

2. Information We Collect

We may collect the following types of personal information from you:

  • Information you provide:

    • Contact information (name, email address, phone number, shipping address)

    • Payment information (credit card number, billing address)

    • Account information (username, password)

    • Other information you provide (e.g., reviews, feedback)

  • Information automatically collected:

    • IP address

    • Browser type and version

    • Operating system

    • Referring website

    • Pages visited on our website

    • Date and time of visits  

 

3. How We Use Your Information

We may use your personal information for the following purposes:

  • To process your orders and provide customer service  

  • To communicate with you about your orders, products, and promotions  

  • To personalize your experience on our website

  • To improve our website and products

  • To protect against fraud and other security risks

  • To comply with legal requirements

 

4. Sharing Your Information

We may share your personal information with:

  • Third-party service providers: We may share your information with third-party service providers who help us operate our website and business, such as shipping carriers, payment processors, and marketing agencies.  

  • Business partners: We may share your information with our business partners for marketing purposes, with your consent.

  • Legal authorities: We may share your information with law enforcement or other government agencies as required by law or to protect our rights.  


5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your use of our website. This information helps us improve our website and provide a more personalized experience. You can manage your cookie preferences through your browser settings.  

 

6. Your Rights

You may have certain rights regarding your personal information, including the right to:

  • Access your personal information

  • Rectify inaccurate information

  • Erase your personal information

  • Object to processing

  • Restrict processing

  • Data portability

To exercise your rights, please contact us at care@dmoksha.com

 

7. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.  

 

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any personal information through our website.  

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting a notice on our website or by contacting you directly.  

 

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

care@dmoksha.com