1. Acceptance of Terms
By placing a custom order on www.dmoksha.com, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.
2. Order Placement
- Order Information: You will be required to provide accurate measurements, fabric choices, and other relevant details when placing your order.
- Pricing: Prices are subject to change without notice. The final price will be calculated based on the specific customizations you select.
- Order Confirmation: Upon placing your order, you will receive an order confirmation email.
3. Payment
- Payment Methods: We accept multiple payment methods which you can choose from at the time of checkout.
- Payment Processing: Your payment will be processed upon order confirmation.
- Taxes: Applicable taxes will be added to your final order total.
4. Customization Process
- Customization Options: The customization options available will be specified on our website or during the ordering process.
- Sample Requests: We may offer fabric samples for you to review before making a final selection.
5. Production and Delivery
- Production Time: The estimated production time for your custom curtains will be provided during the ordering process.
- Shipping: We will ship your order to the address provided at checkout. Shipping costs will be calculated based on your location and the size of your order.
- Delivery Time: Delivery times may vary depending on your location and shipping carrier.
- Damaged or Lost Items: If your order arrives damaged or is lost during shipping, please contact us immediately at care@dmoksha.com.
6. Returns and Exchanges
- Custom Orders: Due to the custom nature of our products, we do not accept returns or exchanges for custom orders.
- Exceptions: In the event of a manufacturing defect or significant error on our part, we may offer a return or exchange.
- Return Policy: If a return or exchange is approved, you will be responsible for the return shipping costs.
7. Intellectual Property
- Copyright: All content on our website, including designs, images, and text, is protected by copyright law.
- Unauthorized Use: You may not reproduce, distribute, or modify any content from our website without our prior written consent.
8. Limitation of Liability
- Disclaimer: We are not responsible for any indirect, incidental, or consequential damages arising from your use of our website or products.
9. Contact Information
- Customer Support: For any questions or concerns, please contact us at care@dmoksha.com.
By placing an order on www.dmoksha.com, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.